iTrent System Administrator

• Locations

  City of London, London

• Salary

  Up to £35220 per annum + Hybrid, Strong company benefits

• Sector

  Infrastructure Support, Technology

• Type

  Contract / Interim

iTrent System Administrator

Location: UK-wide (Home-based with occasional travel to core HR offices in Brighton, London, Leeds or Manchester)

Contract: Full-time, 37.5 hours per week

Salary: £35,220

Employment Type: 6-month FTC

A fantastic opportunity has become available to join a leading National Charity dedicated to supporting individuals through life-changing services. We’re working in partnership with this impactful organisation to recruit an iTrent Specialist System Administrator, who will play a key role in optimising their HR and Payroll system, supporting digital transformation across the People Services function.

About the Role

Reporting into the HRIS Manager, you’ll be the go-to specialist for all things iTrent, helping to shape the system’s functionality, streamline processes, and ensure it’s being used to its full potential. You’ll be a core part of the HR Transformation and Systems team, supporting HR teams, managers, and employees to improve their system experience while ensuring compliance with data regulations and internal policies.

You’ll drive continuous improvement through system enhancements, manage relationships with third-party suppliers, and provide technical guidance on cross-functional projects.

Key Responsibilities

• Support the scoping, design, and delivery of system upgrades and enhancements in line with organisational needs.
• Troubleshoot and resolve system issues across iTrent modules.
• Perform rigorous system and user acceptance testing (UAT) ahead of go-live.
• Manage change requests and ensure communication with stakeholders on updates and timelines.
• Maintain accurate and up-to-date system documentation including process maps, SOPs, and user guides.
• Provide subject matter expertise on iTrent functionality to internal project teams.
• Monitor user support queries and act as a liaison with MidlandHR as needed.
• Administer day-to-day system tasks (e.g. access permissions, reference tables, workflows).
• Champion data protection and GDPR compliance within system usage.
• Contribute to training resources such as user guides and how-to videos.
• Keep up to date with sector trends and developments within HR systems.

Person Specification

Essential:

• Proven hands-on experience with iTrent across multiple modules (e.g. workflow creation, function access builds, audit functionality).
• Knowledge of HR best practice and data governance.
• Strong documentation and process mapping skills.
• High attention to detail and a commitment to data quality.
• Excellent communication skills with the ability to liaise with stakeholders at all levels.
• Experience handling confidential and sensitive data professionally.
• Strong problem-solving skills and a continuous improvement mindset.
• Ability to prioritise workload and work autonomously.
• Advanced Excel skills and confident use of the wider MS Office suite.

Desirable:

• Previous experience in a HR environment or with HR systems training.
• Familiarity with GDPR and managing sensitive personal data.
• Experience of working with third-party system providers.
• Understanding of HR system reporting and data structures.
• Experience in structured project work and system upgrades.

Interested?

If you are interested in working for a Charity who provide life-changing services, please feel free to apply.

6-month FTC, paying £35,220 per annum with strong company benefits. Working home-based with travel to one of their main sites, London, Leeds or Manchester

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual’s skills, qualifications and abilities to perform the relevant duties required in a particular role.