Group Head of People Services Delivery

• Locations

  Peterborough, Cambridgeshire

• Salary

  Up to £58000 per annum + Excellent Benefits

• Sector

  HR, HR, Marketing & Sales

• Type

  Permanent

Morgan Hunt is delighted to be exclusively partnering with a Public Sector organisation, based in the Peterborough region to recruit their new Group Head of People Services Delivery on a permanent basis.

Reporting to the Director of People, we are seeking a highly motivated and experienced Group Head of People Services Delivery to lead the efficient and effective delivery of transactional and operational employment-related services across the organisation. You will directly manage a team of 6 HR professionals.

Your key responsibilities will include:

• Leading, managing, and developing the HR team, measuring effectiveness using KPIs and SLAs.
• Managing the entire employee life cycle, from starters and on-boarding to leavers and off-boarding, ensuring smooth transitions and legal compliance.
• Overseeing accurate and timely processing of all employment-related changes, ensuring alignment with payroll and audit requirements.
• Managing the central recruitment budget and developing efficient recruitment processes in line with Safer Recruitment standards.
• Ensuring legal compliance for all administration related to maternity, paternity, and family leave.
• Directly managing employment contracts, offer letters, and pre-employment checks.
• Managing the organisation-level induction process for all new employees and managers.
• Managing probation, performance, and learning & development administration.
• Overseeing reward and benefits processes, including supporting pay award planning.
• Contributing to the implementation and development of the HRIS and other people systems, promoting self-service.
• Leading and managing the set up and maintenance of employment files, ensuring GDPR compliance.
• Supporting business change projects such as redundancy, merger, and TUPE.
• Leading continuous improvement initiatives to enhance service efficiency and user experience.

What You’ll Bring:
We are looking for a highly organised and analytical individual with strong leadership and communication skills. You will be a self-starter with the ability to manage stakeholders at all levels of seniority and influence outcomes.

Essential Skills & Knowledge:

• Ability to self-start, using own initiative to propose solutions.
• Excellent organisation, planning, and project management skills.
• Ability to plan operational delivery, including resource management, setting goals, and developing strategies.
• Strong verbal and written communication skills, capable of drafting executive-level reports.
• Strong knowledge of UK employment legislation and regulatory frameworks (Equality Act 2010, TUPE, GDPR, Working Time Regulations).
• Strong knowledge of statutory requirements (Right to Work, auto-enrolment, DBS, holiday pay, family leave).
• Solid payroll knowledge and understanding of tribunal risk assessment and mitigation.

Essential Experience & Qualifications:

• CIPD level 7 or qualified by experience
• Strong, values-based people management experience.
• Solid budget management experience.
• Strong HR business partner experience.

Location:
Based in the Peterborough region, with travel to other sites across the county.

Application’s close on Wednesday 16^th July 2025. We encourage you to submit your CV without delay, as we may close applications sooner if we find the right candidate.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual’s skills, qualifications and abilities to perform the relevant duties required in a particular role.