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ASB Officer

  • Locations

    Surrey
  • Salary

    Negotiable
  • Sector

    Housing Management, Housing, Revenues & Benefits
  • Type

    Temporary

We have a current opportunity for a Community Safety Officer on a temporary basis. The position will be based in . For further information about this position please apply.

Are you passionate about creating safer communities and providing support to those in need? Join a dynamic team as an Anti-Social Behaviour and Domestic Abuse Specialist, where you will play a crucial role in managing and resolving cases of anti-social behaviour and domestic abuse. Your proactive approach will help reduce anti-social behaviour, sustain tenancies, and achieve high levels of customer satisfaction and engagement.

Key Responsibilities:

Case Management and Resolution: Take a robust approach to tackling anti-social behaviour by enforcing tenancy terms and conditions, conducting thorough investigations, serving notices, and taking court action when necessary.

Support for Victims: Proactively support victims of domestic abuse by collaborating with partnership agencies and actively participating in MARAC and other partnership forums.

Partnership Development: Build and maintain strong relationships with local police, national enforcement agencies (e.g., immigration services), and local authority enforcement teams, including environmental health and anti-social behaviour units.

Caseload Management: Effectively prioritise and manage a diverse caseload while ensuring meticulous record-keeping and administration across all areas of tenancy management.

Legislative Compliance: Stay updated on all developments in legislation, policy, regulation, and best practices for managing and resolving anti-social behaviour.

Proactive Interventions: Utilise a range of tools such as mediation referrals, home visits, interviews, warning letters, acceptable behaviour contracts, injunction applications, and possession proceedings to address and mitigate anti-social behaviour.

Legal Proceedings: Prepare comprehensive casework to support robust tenancy enforcement, including accurate drafting of court documents, witness statements, and evidence bundles. Work with external solicitors to successfully progress and pursue legal proceedings.

Community Engagement: Act on the Community Trigger and other legislative requirements to proactively manage anti-social behaviour, ensuring a safe and secure environment for all residents.

Administrative Support: Document tenancy visits/audits, draft notices, assist with processing succession applications, transfer applications, and tenancy renewals related to the management of anti-social behaviour.

Qualifications and Skills:

Proven experience in managing cases of anti-social behaviour and domestic abuse.

Strong knowledge of relevant legislation, policies, and best practices.

Excellent investigative and problem-solving skills.

Ability to build and maintain effective working relationships with a range of stakeholders.

Strong organisational and caseload management skills.

Excellent written and verbal communication skills.

Ability to handle sensitive situations with empathy and professionalism.

Why Join Us:

Make a real difference in creating safer communities.

Work with a dedicated and supportive team.

Opportunities for professional development and career growth.

Engage with a wide network of partners and stakeholders.

Be part of an organisation committed to high standards of customer satisfaction and engagement.

If you are driven by a commitment to support victims, enforce tenancy conditions, and foster safer communities, we would love to hear from you. Apply now to join our team and contribute to making a positive impact in the lives of our residents.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

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