• Locations

  Glasgow

• Salary

  Up to £355 per day

• Sector

  HR, Marketing & Sales, Marketing

• Type

  Temporary

• Act as the main ticketing point of contact in the control room while on shift.
• Receive ticketing-related issues and escalate them to the Head of Ticketing or the appropriate person within the control room.
• Collate daily ticketing reports from each venue during the shift.
• Transfer venue reporting data into RAVEN accurately and in a timely manner.
• Ensure all daily reports are saved and logged correctly within SharePoint.
• Provide ticketing stats, updates, and status reports to GOC staff when requested.
• Support clear communication between venue ticketing teams, the control room, and relevant stakeholders.

• Ticketing operations experience.
• Event or live operations experience.
• Good Excel skills.
• Confident using radio communications.
• Strong attention to detail when handling reports and data.

• Ticketing.
• Football clubs.
• Sport.
• Live events.
• Major events.

• Calm under pressure.
• Understanding of incident escalation processes.
• Clear communicator.
• Able to work quickly and accurately during live operations.
• Comfortable managing multiple updates and requests at once.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.