2. Manage, monitor and improve the Facility Management Services that are provided via third parties ensuring they are delivered as specified the required quality and standards against agreed Key Performance Indicators and within the budget agreed.

3. Responsible for developing, agreeing and implementing processes, procedures and guidance to support those (Building Custodians) responsible at site level.

4. Advise on and input into the specification of any new TFM contract, the evaluation process and contractor selection as required. Following the award of the new TFM Contract work closely with the Head of Facilities to establish a ‘phase in/phase out’ implementation plan and ensure a smooth transition to the new performance regime, contract monitoring and management framework.

5. Oversee the facilities management services within the Spring Place Head Office fulfilling the role of ‘building custodian’ with the Facilities team providing help/support and advice to HQ staff whilst also supporting the HM Coastguard Joint Rescue Coordination Centre and Daedalus facilities.

6. Manage a program of audits on the Agency’s buildings and facilities to check that the contract specification is being complied with and works/services are to the required standard.

7. Undertake reactive and remedial works as necessary in order to ensure buildings are fit for purpose, safe and compliant. Produce briefs and specifications in conjunction with the relevant stakeholders and internal clients. Make sure works are carried out after liaison with colleagues throughout the Estate.

8. Audit contractor works on site (either directly or indirectly) to check compliance with Construction & Design Management regulations (CDM) health and safety requirements. Work closely with colleagues in the Health & Safety team and ensure working practices within your area of responsibility are compliant with legislative and MCA policies and procedures.

9. Review the information provided from inspections undertaken by and the recommendations made by the TFM contractor with regard to lifecycle upgrades and replacements and make recommendations to the Head of Facilities, Head of Property and Assistant Director of Estates in respect of any remedial or replacement project works to include an evaluation of costs, timescales, and impacts.

10. Utilise appropriate IT systems to ensure that all assets are recorded for inspection and maintenance purposes and are accurate and up to date. Working closely with the TFM contractor, put in place the process and procedures with regard to its upkeep, maintenance, management, and the inputting of information.

11. Manage the performance and development of the Facilities team.