Allocations Officer – LB Redbridge

Job Title:

Allocations Officer

Function:

Housing Needs

Team:

Housing Supply Team

Hours/weeks:

36 hours

Base location:

Lynton House – Ilford

Reports to:

Housing Supply Team Leader

Responsible for:

No direct line management but may be responsible for the supervision of trainee and work placement employees on occasion.

Role purpose and role dimensions:

Overview of the job

Allocating accommodation in line with part VI of the Housing Act 1996, essentially to council and registered provider homes.

Allocating permanent homes in line with the Housing Allocations Scheme through the choice based lettings system.

Complete direct matching processes for those with medical needs (including delayed discharge of care cases), under occupiers, management transfers, sheltered applicants.

Verify the applications of final shortlisted applicants for permanent properties.

Provide comprehensive housing advice on housing options for applicants to the housing register awaiting rehousing and to those allocated homes.

As an Allocations Officer ,allocate temporary accommodation, prevention and PRSO’s in line with the Temporary Accommodation Placement Policy and suitability assessment.

Let temporary accommodation and prevention and PRSO’s properties, completing sign ups and providing appropriate advice to customers.

This position is fundamental to the provision of allocations processes across the range of areas affecting vulnerable customers on the housing register, in temporary accommodation and who are being assisted into the private rented sector to prevent homelessness or discharge the housing duty.

This is a specialist role that requires good knowledge of the law relating to housing allocations around part VI of the Housing Act 1996.