• Locations

  London

• Salary

  Up to £35000 per annum

• Sector

  Admin & Customer Service, Customer Service

• Type

  Permanent

Hospitality Sales and Operations Executive

£35,000

We are recruiting for an enthusiastic and experienced Hospitality Sales and Operations Executive to join The Royal Albert Hall’s Hospitality team to provide exceptional sales, marketing, and logistical support for the department. You will help achieve their vision of being the home of breathtaking moments and lasting memories.

Key Responsibilities:

The ideal candidate will have relevant sales experience in working in a fast-paced environment and should have excellent customer communication, attention to detail and organisation skills and ideally experience in delivering a high level of customer service.

• Establish and reach new business and repeat business targets for sales
• Generate hospitality sales and achieve targets through proactive and reactive selling strategies including industry research, proactive calls, presentations, show-rounds
• Develop and maintain a comprehensive database of corporate, private, and third-party agency clients
• Manage client relationships and ensure client retention by providing a high level of customer service and building strong professional relationships
• Act as primary point of contact for all incoming sales enquiries
• Lead on converting enquires and oversee planning and delivering experiences to an exceptional standard
• Implement effective client post event follow up to encourage repeat business
• Manage schedule of entertaining for key clients and arrange and lead engaging entertaining events
• Work collaboratively with the Hospitality Manager and marketing department to support on marketing plan and new business initiatives

Candidate Profile:

• Proactive and self-motivated with the ability to drive sales and meet targets and deadlines
• The ability to maintain a proactive and well organised structure to the working week
• A professional personal appearance and the necessary social skills to deal with a wide range of clients

Why Apply:

Since they opened their doors in 1871, the Royal Albert Hall has been home to the world’s leading figures in music, dance, entertainment and conversation. From the Suffragettes to Stormzy, Elgar to Einstein, the Beatles to Bassey… icons grace our stage.

This is an exciting opportunity for individuals wishing to further their career in the Hospitality sector at a world-class venue. For more information in regards to the role and The Royal Albert Hall, please see the recruitment pack for more detailed information about this role and a cover letter is also required.

https://acrobat.adobe.com/id/urn:aaid:sc:EU:86e05a36-81f2-4d5d-82f4-c56ef3bc48a0

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual’s skills, qualifications and abilities to perform the relevant duties required in a particular role.